Terms and Conditions

The Agreement to peform service on your Forklift Equipment, Battery Equipment and provide documents to work performed will be provided to YOU the customer and kept on file for review

Documents will not be shared, emailed or displayed without the written consent of the customer

These documents include but are not limited to:

Maintenance Service Repairs on equipment forms
Maintenance PM Service forms
Battery PM Service forms
Maintenance PM Service on Scissor Lift and Boom lift forms
Any OSHA / ANSI Safety Compliance or Incident related documents
Customer accounts, financial transactions and credit adjustment documents
Any Documents related to the Transportation industry including COI insurance forms

Service Logistics and Transport can withdrawal and cancel services at any time for safety issues

unsafe work conditions, hostile environments, harassment and equipment damage

Changing Terms and Conditions can be applied per customers wants and needs

Return and Refund Policy

Parts and Major Components

Parts - Switches Fuses Buttons Horns Bulbs Fans and Bearings are typically wearable items and warranties vary from 0 to 90 days

Wheels -Drive and Steer Tires Load and Caster Wheels carry a manufacturers defective warranty unrelated to customer damage
Hydraulic Hoses, Fittings, Filters and Control Cables are non returnable
Lift Chains are non returnable and cannot be repaired

Major Components - Access Modules Controllers Multi-Function Handles Alternators Starters Batteries

Process for warranty returns varies per component and will be determined at the time of installation
Process of refund or Core returns will be determined on the component failure in order to receive a new part
Contact details Part numbers and installation dates to be kept on file

Terms and Conditions

Return and Refund Policy

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